Terms of Service

These terms of service (the "Terms of Service") govern the use of www.wordwell.ai (the "Site"). This Site is owned and operated by Wordwell AI Pty Ltd. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms of Service and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Wordwell AI and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:Harass or mistreat other users of our Site;
• Violate the rights of other users of our Site;
• Violate the intellectual property rights of the Site owners or any third party to the Site;
• Hack into the account of another user of the Site;
• Act in any way that could be considered fraudulent; or
• Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms of Service, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts
When you create an account on our Site, you agree to the following:You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms of Service.

Sale of Services
These Terms of Service govern the sale of services available on our Site.

The following services are available on our Site:
• Best man speech service.
• Groom speech service.
• Parents of the Groom speech service.
• Maid of Honor speech service.
• Bride speech service.
• Father of the Bride speech service.

The services will be paid for in full when the services are ordered.

These Terms of Service apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments
We accept the following payment methods on our Site:
• Credit Card; and
• Debit.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms of Service, we reserve the right to cancel or reverse your transaction.

Refund Policy (Effective from 14 June 2023)
For refund requests, please reach out to our customer support team at support@wordwell.ai. We offer a full refund within ten (10) calendar days of your initial purchase for the first transaction only. Please note that subsequent refund requests will not be granted. We limit refunds to one per person.

We strive to process refunds promptly and kindly ask for your patience as it may take up to 10 business days for the refund to be processed. If you have any questions or need further assistance regarding our refund policy, please don't hesitate to contact our dedicated customer support team.

Consumer Protection Law
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms of Service will not limit your legal rights and remedies under that legislation. These Terms of Service will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms of Service and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability
Wordwell AI and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Wordwell AI and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms of Service.

Applicable Law
These Terms of Service are governed by the laws of the State of Western Australia.

Severability
If at any time any of the provisions set forth in these Terms of Service are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms of Service. All other provisions will not be affected by the removal and the rest of these Terms of Service will still be considered valid.

Changes
These Terms of Service may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms of Service or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

______________________________________
support@wordwell.ai
______________________________________
You can also contact us through the feedback form available on our Site.

Last Updated: 14th day of June, 2023

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